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FAQ

Frequently asked questions about EduCoin

Short answers about the platform, pricing, payment, the free trial, the mobile app and security. Questions specific to your type of institution are collected below.

Updated:

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General questions

What is EduCoin?

EduCoin is a CRM and coin rewards platform for learning centers, private schools, teachers and tutors. It brings attendance, payment tracking, a parent portal and reports into one system, and motivates students with coins, rankings and gifts.

Who is EduCoin for?

Learning center directors, private school principals, teachers and tutors. Each role sees the part of the system it needs.

How much does EduCoin cost?

Pricing depends on the type of institution and the number of students, in UZS per month. Learning centers: EDUCOIN — 300,000 (up to 50), START — 500,000 (up to 100), STANDART — 850,000 (up to 300), PRO — 1,400,000 (up to 700), PREMIUM — 2,000,000 (up to 1,000), ENTERPRISE — 3,200,000 (up to 1,500). Private schools: START — 850,000 (up to 100), STANDART — 1,400,000 (up to 300), PRO — 2,500,000 (up to 700), PREMIUM — 3,200,000 (up to 1,000), ENTERPRISE — 4,100,000 (up to 2,000). Paying for 3, 6, 9 or 12 months in advance gives 5% to 20% off. No VAT is charged.

Can I try it for free?

Yes, there is a 7-day free trial. No payment is required for the demo.

Do parents or students pay?

No. Only the learning center or school pays the monthly fee. The EduCoin School app has no payment function at all. In the separate EduCoin app for parents, Premium is an optional subscription.

Which payment methods are available?

By bank card via Payme, or by bank transfer against an invoice. The account is activated immediately after payment is confirmed.

Is there a mobile app?

Yes, the EduCoin School app is on the App Store and Google Play, with separate portals for students, parents and teachers. To sign in, your learning center must be registered in the system.

How does the coin system work?

Teachers award coins for completed homework, correct answers and punctuality. Students exchange their coins for gifts in the gift shop, and a ranking is visible within the group.

Can I get a refund?

A mistaken or duplicate payment, or a service not activated within 1 business day, is refunded 100%. If the platform was down for more than 24 hours through our fault, or you cancel on your own initiative, the unused days are refunded proportionally. Details are on the pricing page.

Is my data secure?

Data is stored under the privacy policy and staff get different permission levels through roles. Card details never reach our servers.

How do I contact EduCoin?

Phone: +998 99 588 88 98, email: info@educoin.uz, Telegram: t.me/educoin_uz. If you leave a request on the site we will get back to you within 24 hours. Registered address: 18-B Mustaqillik street, Navbahor MFY, Zomin district, Jizzakh region, Uzbekistan.

Questions specific to your institution

For learning centers

How much does a CRM for a learning center cost?

Pricing depends on student count (UZS per month, no VAT): EDUCOIN — 300,000 (up to 50), START — 500,000 (up to 100), STANDART — 850,000 (up to 300), PRO — 1,400,000 (up to 700), PREMIUM — 2,000,000 (up to 1,000), ENTERPRISE — 3,200,000 (up to 1,500). Paying 3–12 months in advance gives up to 20% off. You start with a 7-day free trial, with no payment required. The full table is on the pricing page.

I have several branches — can I run them all in one system?

Yes. Branches are added separately, each with its own staff and groups. The director sees both per-branch and combined reporting.

How is EduCoin different from other learning center CRMs?

Most CRMs only keep records: attendance, payments, reports. EduCoin adds a coin, ranking and reward system on top, and the dashboard singles out students at risk of leaving — so the platform handles both your back office and student retention at the same time.

How long does it take to switch over?

Importing your existing student list and setting up groups and the schedule usually takes a few days. Our team helps you roll out the coin system and train your staff.

My teachers are not comfortable with computers — will they manage?

Teachers get their own mobile app, where marking attendance and awarding coins take a few taps. No computer needed.

For private schools

What can a private school management system actually do?

It maintains your class and student database, sets up the schedule and rooms, collects daily attendance, tracks monthly payments and arrears, gives every parent their own portal, and motivates students through coins. All in one system — no need to buy separate software for each part.

Is there a separate app for parents?

Yes. The EduCoin School mobile app includes a dedicated parent portal showing their child's coins, attendance, results and payments. It works on iOS and Android.

We have several buildings or branches — does that work?

Yes, branches are added separately and each gets its own staff. Reporting comes out both per branch and combined.

Is our data secure?

Student data is stored under our privacy policy and belongs to the school alone. Staff are given different levels of access through roles. The full terms are set out in the privacy policy document on this site.

Do we have to pay to try it?

No. There is a 7-day free trial, and the demo requires no payment.

For tutors

Does a tutor really need software — is Excel not enough?

Excel will not send a payment reminder, will not tell a parent about attendance, and will not motivate a student. EduCoin automates all three, so teaching stays the only thing you do by hand.

How many students do I need for it to make sense?

Plans are chosen by student count: the smallest, EDUCOIN, covers up to 50 students for 300,000 UZS per month. Coins and rankings work especially well with group competition. Full prices are on the pricing page, and you can try everything free for 7 days first.

What do parents see?

The parent portal shows their child's attendance, the coins they have earned, their results and their payment status.

Can I try it for free?

Yes, there is a 7-day free trial. No card and no upfront payment are required.

For teachers

Do I need a computer to use the app?

No. Everything a teacher needs is in the mobile app — the schedule, attendance, awarding coins and student history all happen on your phone.

Do I award the coins myself?

Yes, the teacher awards coins for completed homework, correct answers and arriving on time. Students exchange the coins they collect for rewards.

Can I just install the app myself?

The EduCoin School app is on the App Store and Google Play, but to sign in your learning center or school has to be registered in the system. Mention it to your director, or get in touch with us.

Is it hard to learn?

The core actions — marking attendance and awarding coins — take a few taps. Our team trains teachers during rollout.

Leave your details and start a 7-day free trial

The trial and the demo are free. Our team supports you throughout the rollout of the coin system.

Your data is used only to contact you. Privacy policy